About Us

We are a young company founded in late 2019 with the firm purpose of offering quality technological solutions that benefit our clients, backed by our experience and a careful selection of products and services.

During 2020 and 2021, amid the crisis caused by the Covid-19 pandemic, we focused on finding comprehensive solutions in unified communications, omnichannel contact centers, process automation, and help desk services, ensuring our clients' operational continuity in a work environment radically transformed by workplace access restrictions.

From 2022 to the present, we have strengthened our market position and expanded our network of collaborators, sharing a vision focused on driving process digitalization, efficiently managing infrastructure and its components, and improving user experience in applications. With the emergence of Artificial Intelligence, we focus on providing more and better contributions of this technology, together with our partners and our own integrations. We are dedicated to offering market solutions that simplify life for both our clients and their users.

Our Values

Our work culture is based on strengthening human relationships through meaningful conversations that reflect differentiating qualities:

Focus: We are dedicated to completing each project fulfilling all established commitments. Commitment and Transparency: We advocate for honesty and act responsibly in all our interactions. We prioritize the necessary communication to achieve committed objectives.

Courage: We accept the challenges of change with determination, recognizing that adapting to market circumstances is essential.

Respect: We value each individual's contribution and welcome all ideas with openness and respect.

Our Mission

At Newba, we are dedicated to simplifying the integration and adoption of technological solutions for our clients, driving the digitalization of their processes with a focus on usability and continuous innovation.

We are committed to making advanced technological tools such as Artificial Intelligence, Omnichannel, and Automation accessible, as well as workflow processes, with the aim of enabling our clients' end users to resolve their concerns or problems quickly and easily.

Our philosophy centers on working closely with our clients to maximize return on investment in each project, guiding them with a consultative approach based on transparency and compliance with industry best practices.