Quality / Satisfaction Survey

Understanding your customers' opinions about your company's or business's services or products is key to making timely decisions and offering quality services. At NEWBA, we have the most effective solution for conducting quality surveys related to your company or business activity.

WHAT DO WE OFFER?

This is a service to automate survey conduction and achieve the highest number of responses. It's a system that collects data from customers who have used your services or products, conducts a survey through WhatsApp to gauge their satisfaction level, and generates a report with the obtained ratings.

This is a quality survey automation service:

• Using WhatsApp channel, which is widely used and accepted by everyone, guaranteeing a significantly higher number of responses compared to traditional phone surveys.
• No infrastructure or dedicated personnel needed. We only need customer data, a WhatsApp number, and we handle everything.
• Access to reports through the web (includes historical statistics).